WHY -

We believe in what we believe

The digital channel, including online, social and mobile, has fundamentally changed the way customers source information and commence engagement with solution & product providers. The ability to monitor and track engagement provides an unprecedented opportunity for us to gain in-depth insights into customers' behaviour and their motivations.

We are a specialist B2B digital engagement and analytics agency delivering a unique combination of innovative technology, data, insights and conversations [online and one-to-one human interaction] to create high levels of customer engagement and strong, lasting relationships with your brand.

Our proposition is designed to build and protect the uniqueness and intensity of your existing relationships and takes the next steps to build a pipeline of new relationships.

Our Team

We are a team of creative problem solvers and relationship experts

Jane Melville-Allen - Chief Executive

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Jane Melville-Allen

Chief Executive

The 9 to 5

Co-owner of Clear Engagement, her core focus is on ensuring the communication and business objectives of our clients are met and that the promises made in pitch are not only delivered but exceeded.

Expertise

Passionate about achieving great business outcomes to deliver solid bankable results. Jane is a true advocate of challenging traditional convention and works tirelessly to help New Zealand businesses maximise their customer engagement and sales potential.

Past life

Formerly she was The Sales Director at Terabyte Interactive, one of the largest independently owned web services companies in New Zealand. Jane has worked closely with New Zealand Parliament, Fonterra, New Zealand Tourism, New Zealand Trade and Enterprise and Foodstuffs, as well as many of New Zealand’s other largest and most challenging organisations.

Passion

A keen foodie and prominent member of numerous advisory boards and mentoring programmes.

Tim Anderson - Founder & Strategic Director

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Tim Anderson

Founder & Strategic Director

The 9 to 5

Co-owner and founder of Clear Engagement, Tim’s vision and passion drives the strategic development of our client’s businesses to create stronger customer relationships. He defines clear, differentiated strategies to help our clients’ brands realise their future potential.

Expertise

Tim is a direct marketing strategist who has always believed that automation is only ever part of the answer to create true customer engagement. He takes great pride in designing and fine-tuning the model of engagement that puts our organisation at the fore front of providing digital engagement services to business in New Zealand.

Past life

Tim has over 25 years experience in the marketing and advertising Industry where he specialised in strrategic markting, brand development and direct marketing. Having worked in multi national agencies in New Zealand for a number of years, Tim embarked on setting up his own agency, Market Dynamics Advertising Ltd (MDA) which he successfully ran for 14 years prior to selling to the Young and Rubicon Group in 2006.

Passion

A family man and rugby nut who doesn’t spend enough time on his beloved boat.

Wayne Deas - Technical Director

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Wayne Deas

Technical Director

The 9 to 5

Our resident data specialist, Wayne is responsible for the daily technical operations of the business to deliver results. An experienced CRM manager responsible for implementing the design, architecture and bespoke workflows to run our technology platform.

Expertise

Proven experience in a customer centric environment, including familiarity using customer service processes and systems, to deliver highly responsive and consistent results. Wayne is an experienced manager, who has successfully run busy production environments and managed resource for large contact centres.

Past life

Experience in running successful, busy production environments and managing resource for large contact centres, specifically in the charity sector for The Young New Zealanders Foundation and Southern Stars.

Passion

When he’s not keeping up with his two sons he enjoys martial arts.

Carolin Fischer - B2B Marketing Specialist

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Carolin Fischer

B2B Marketing Specialist

The 9 to 5

As B2B Marketing Specialist, Carolin is leading our client services and ensures campaigns are planned, set up, delivered and reflected on in the best possible way, on time and to budget. She’s bringing together the right team members in order to meet our clients’ objectives.

Expertise

Having worked within the B2B marketing agency sector in the UK, Carolin brings great overseas expertise into our team. She’s worked across a wide range of industries and is experienced in executing multi-channel campaigns for clients of various sizes. Carolin’s also been working in the advertising industry, meaning she knows what she’s talking about when it comes to content production (video, digital, photography), social media advertising and AdWords™.

Past life

Carolin has lived most her life in Germany, making her the most organised and efficient team member. Having studied and worked in the UK for several years, she’s then chosen her new home to be New Zealand.

Passion

Whether it’s diving, kayaking or exploring kiwi beaches, Carolin loves anything to do around or in the ocean. She’s an advocate for reducing plastic use to protect our beautiful marine environment.

Alan Houghton - Relationship Manager

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Alan Houghton

Relationship Manager

The 9 to 5

Alan thrives in an environment that is challenging and embraces strategic lateral thinking, an environment where people strive to do the best work possible, and have fun doing it. He is a strategic lateral thinker with an entrepreneurial spirit overlaid with a rare constant mind-set on the bottom line.

Expertise

Alan is a communication specialist whose strong suit is activation, the skill of engaging and accelerating the connection with a brand, product or cause. So whatever engagement tactic, whatever communication channel, Alan’s solutions drive discovery, involvement, advocacy and in today’s market place – deliver what matters most – results.

Past life

Experience on both agency and client sides, Alan has worked on and for some of the largest and most demanding brands in New Zealand including Mercedes-Benz, Lion-Nathan, Air New Zealand, Heart of the City, Auckland Council.

Passion

Obsession with classic wooden boats.

Gareth Jardine - Data Analyst

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Gareth Jardine

Data Analyst

The 9 to 5

Gareth loves using the latest technologies to produce elegant solutions to data-driven problems. A privacy conscious person, he ensures that data security and privacy are fundamental to business processes.

Expertise

Gareth has spent 4 years as data analyst and has experience leading small dev teams through large projects. He is well versed in developing and using tools to make handling large databases easy.

Past life

Gareth has worked for a number of start-ups and SMBs and has spent time freelancing for local and international companies, giving him a wealth of experience across software development, database development, privacy and analysis.

Passion

An indie-author whose bookshelf holds as many math books as fantasy, Gareth’s true passion in life is really bad puns.

Telemarketing & Contact Team

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Telemarketing & Contact Team

Our Tel-eMarketing / CRM Agents, based in New Zealand, are highly trained pre- sales specialists with a thorough understanding of the technology platform and how to utilise it. They are well versed in gaining vital intelligence from potential customers [and existing ones] as well as analysing any existing intelligence already captured. This allows them to determine the most appropriate approach to build key insights and deliver of quality opportunities for your sales team as required.

Why wait, lets get started.

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