Online or One-To-One
“Conversations need to be relevant and ongoing, all based on your customers' profile and the intelligence that we gain.”
Relevant engagement through online (inbound and outbound) starts the conversation and builds brand awareness around your products and services. We have a team of creative and content specialists who are strategically driven and focused on understanding your story and then delivering that story in engaging and compelling content based on the customers’ profile.
All these communications across digital channels are tracked and analysed to provide valuable market intelligence on customers’ levels of interest.
One-to-One – Telemarketing
However, to gain real in-depth understanding of customers’ wants and needs, experience has shown that there is no substitute for one to one contact with customers.
Focused on gaining vital intelligence from customers and prospects, the team utilises any existing knowledge available to help them determine when and how to best approach the contact. With this approach, the team is building a strong relationship with your brand and provides quality business opportunities for your sales team.
”It takes more than just a phone call to understand your customers and to identify their wants and needs – it takes a conversation.Tim AndersonClear Engagement